Frequently Asked Questions

NMN (Nicotinamide Mononucleotide) is a naturally occurring molecule in the human body that serves as a direct precursor to NAD+ (Nicotinamide Adenine Dinucleotide). NAD+ is a coenzyme essential for energy metabolism, DNA repair, and cellular function. As we age, NAD+ levels naturally decline, and NMN supplementation may help support these levels.

NMN supports healthy aging by helping to maintain NAD+ levels, which are involved in cellular energy production, DNA repair, and the activation of sirtuin proteins. These processes are fundamental to how our cells function and repair themselves. While research is ongoing, current studies suggest NMN may support energy metabolism, cognitive function, and overall cellular health.

For AIDEVI NMN 500mg, we recommend taking 1 capsule daily with water, preferably in the morning. For NMN 1000mg, the same dosage applies. It is always advisable to consult with a healthcare professional before starting any new supplement, especially if you have existing health conditions or are taking medications.

AIDEVI products clearly list all ingredients on the label, including active compounds, excipients, and allergen information. Our NMN products contain 99% pure NMN as the active ingredient. We do not use proprietary blends — every milligram is disclosed. If you have specific allergies or dietary restrictions, please review the full ingredient list or contact our team.

Store all AIDEVI supplements in a cool, dry place away from direct sunlight and moisture. Keep the container tightly sealed after each use. Some products may benefit from refrigeration — please check the specific storage instructions on the product label. Always keep supplements out of reach of children.

Yes, AIDEVI ships to Singapore and select international destinations. Shipping times and costs vary by location. For Singapore orders, standard delivery typically takes 3-5 business days. International shipping times vary. Please check our shipping policy page or contact us for specific destination availability.

We offer a 30-day return policy for unopened products in their original packaging. If you are not satisfied with your purchase, please contact our customer service team within 30 days of delivery. For opened products, we assess returns on a case-by-case basis. Your privacy is respected throughout the return process.

NMN can generally be taken alongside other supplements. Many customers combine it with resveratrol, CoQ10, Omega-3, or multivitamins for complementary support. However, we recommend consulting with a healthcare professional to ensure the combination is appropriate for your individual health needs.

Most experts and our product guidelines recommend taking NMN in the morning with water. This timing aligns with the body's natural circadian rhythms and may support energy metabolism throughout the day. Consistency in timing is more important than the specific time of day.

Individual responses vary. Some people report noticing changes in energy levels and overall well-being within 2-4 weeks of consistent use, while others may take longer. We recommend giving any supplement at least 8-12 weeks of consistent use before evaluating its effects. Results are not guaranteed and may vary between individuals.

Yes. All AIDEVI products undergo rigorous third-party testing by independent laboratories. We provide Certificates of Analysis (CoA) that verify purity, potency, and safety. Our manufacturing facilities are GMP-certified, ensuring consistent quality across every batch. You can request testing documentation by contacting our team.

NMN supplements are generally intended for adults aged 30 and above who are looking to support their cellular health and overall wellness. NMN is not recommended for children, pregnant or nursing women, or individuals with specific medical conditions without professional medical advice. Always consult with a healthcare provider before starting any new supplement.

You can reach our customer support team via email at support@aidevi.com or through the contact form on our Contact page. We typically respond within 24 hours during business days (Monday to Friday, 9:00 AM - 6:00 PM SGT). Your inquiry and personal information are handled with strict confidentiality.

For bulk orders or wholesale inquiries, please contact our team directly through the Contact page with the subject 'Partnership'. We are happy to discuss options for larger orders and potential business partnerships.